Projects

National Telecommuncations Company

One of the nation’s largest document processing companies made a critical processing error by providing page placeholders for duplicate documents without retaining any information on the original document. This happened because the software system they were using was either not set up correctly or did not provide the needed flexibility to record this information. This error resulted in the opposition making a series of discovery requests demanding to know the origins of the duplicate document placeholders. With a pending order from the court to provide this information the document company could come up with no other solution but to reprocess the entire job again. However, with over 3 million pages, there was no time for this crude solution.

Discovery Specialists was called in to analyze the situation. With the existing data available on the documents, we were able to write an algorithm to automatically analyze the data and provide Bates numbers to the original document for each duplicate document place holder. The place holder images were reproduced citing the original document and the client avoided threatened court sanctions.